Critical Shifts:
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Reclaims "Lost" Showroom Traffic: Lokam.ai targets the major dealer pain point of un-followed-up leads by reaching 100% of unsold showroom traffic within 24 hours. For used car lots processing 250+ unsold logs a month, this automation guarantees an average of 5+ extra vehicle sales from previously abandoned opportunities.
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Boosts Lead Contact Rates to 70%: Using advanced Voice AI paired with dealership-branded calls, SMS outreach, and intelligent retry logic, the platform jumps customer contact rates to 70%—significantly outperforming the current used car industry average of 45%.
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Protects Reputation and CSI Scores: In the service bay, the AI intercepts dissatisfied customers within 24 hours of a repair order closing. For stores handling 500+ repair orders monthly, it flags and catches 25+ unhappy clients before they can post negative Google reviews, allowing advisors to fix issues instead of chasing surveys.
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Lokam.ai, a voice-first AI platform built for automotive dealerships, has officially launched in the U.S., introducing a new approach to overlooked customer follow-up across both sales and service. Lokam.ai automates customer communication, enabling dealerships to capture, convert, and retain more business without adding operational strain.
Designed to improve sales and service operations, Lokam.ai integrates existing CRM and DMS systems to automate high-impact customer follow-up, without disrupting workflows, into a scalable, revenue-driving system.
“This platform was built to solve a simple but costly gap: dealerships generate demand but often don’t have the bandwidth to consistently convert and retain it,” said Muhammed Saleeq (who goes by Saleeq), Founder of Lokam.ai. “By automating the work that often gets missed, we enable dealerships to create a more seamless customer journey while unlocking revenue that would otherwise be lost.”
Using Voice AI, Lokam.ai follows up with 100 percent of unsold showroom traffic within 24 hours, combining dealership-branded calls, multi-layer spam-filtration, SMS outreach, and intelligent retry logic. This drives contact rates of up to 70 percent, compared to the industry average of 45 percent. For dealerships handling 250 or more unsold desk logs per month, this consistently results in five or more incremental vehicle sales from previously lost opportunities, increasing revenue without increasing acquisition costs.
On the service side, Lokam.ai engages all customers within 24 hours of their repair order closing. For stores processing 500 or more repair orders per month, the platform identifies and intercepts 25 or more dissatisfied customers before they leave negative Google reviews or impact CSI scores. Service advisors are given more flexibility to focus on resolving issues in lieu of chasing surveys or callbacks. The Lokam.ai dashboards are updated in real-time, allowing operators and ownership groups to track key metrics on a weekly and monthly basis (including contact rates, Net Promoter Scores, recovered leads, customer sentiment, review generation, and revenue influence), which grants flexibility to troubleshoot problems or track progress, as needed.
