AG Sues Warranty Firm

By Staff Writer February 21, 2020
PA's attorney general Josh Shapiro PA's attorney general Josh Shapiro

The Pennsylvania Attorney General's Office has filed a civil lawsuit against extended automobile warranty company Delta Auto Protect to get money back for consumers and repair shops which fell victim to its car repair scam. Delta is operated by Omega Vehicle Services LLC and its managing member Charles Seruya and is based in Exton.

The lawsuit alleges the company advertises and sells vehicle service and repair contracts to thousands of consumers in multiple states from a virtual office in Exton, but refuses to honor the contracts it sells and, after accepting payment from consumers, refuses to cover the necessary repairs promised under contract.

Consumers have let the attorney general’s office know how unresponsive Delta has been to them, and is taking action.

PA's attorney general Josh Shapiro said he wants restitution for Delta customers who: paid for warranties and didn’t get the coverage they were promised; paid out-of-pocket costs to repair their vehicles, and tried to cancel their policies but didn’t receive refunds. Shapiro said he is also seeking restitution for repair shops that didn’t get paid.

The lawsuit states, in some instances, Delta placed a condition on payment that required a consumer to remove their negative reviews of the company. Multiple consumer complaints allege the company failed to pay refunds for contract cancellations.

 

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Last modified on Thursday, 27 February 2020 21:07