N.C. Consumer Complaints Top 14,000

By Staff Writer January 28, 2020

Top consumer complaints in North Carolina in 2019 involved motor vehicles, telemarketing and credit issues, according to Attorney General Josh Stein.

Stein shared the Top 10 consumer complaints that his office received in 2019. Last year, people in North Carolina filed 14,462 consumer complaints. In the course of mediating those complaints, NCDOJ secured consumer refunds of nearly $580,000, of which more than $293,000 went to refund elder fraud victims.

The Top 10 consumer complaints included telemarketing/do not call complaints along with lender and credit complaints involving mortgage lenders, creditors, debt adjustors, credit reporting and recovery, and collection agencies.

No. 3 on the list was motor vehicle complaints involving issues related to car rentals, sales or purchases of new and used cars, and car repair issues. NCDOJ received 1,381 motor vehicle complaints.

Other complaints involved elder fraud, home repair, health care, cable TV/ satellite, landlord/tenants, telecommunications and home furnishings/appliances.

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Last modified on Friday, 31 January 2020 15:17