Data Provider Launches Recall Tool

By Staff Writer August 30, 2019

LexisNexis Risk Solutions announced the launch of LexisNexis Recall Clarity, to assist auto manufacturers in the owner identification process for safety-related recalls.

According to the NHTSA, over 1,000 recalls were issued in 2018 affecting more than 35 U.S. million motorists. In the event of a recall, customer outreach teams are tasked with getting vehicles repaired by finding recalled vehicle owners and leading them to the dealership for service. This process has become increasingly more difficult due to changes in vehicle ownership on secondary markets.

There are an estimated 57 million unrepaired vehicles on American roads today, so the benefit of increased clarity will ultimately serve as a measurable result when examining repair completion rates.

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Last modified on Thursday, 05 September 2019 13:57