Meera Integrates with VinSolutions

By Staff Writer September 09, 2020

Meera Conversational AI announces a new integration with VinSolutions Connect CRM, an automobile software provider for auto dealerships. The integration will enable dealerships to automate marketing and customer support communications. The integration will help dealerships work leads better and deliver exceptional customer experiences by leveraging consumer-friendly mediums such as text and video.

Meera’s goal is to aid auto dealers in forging meaningful relationships with their customers. Its conversational AI platform empowers dealers to do so, by automating and personalizing communications. Meera’s new integration with VinSolutions is another strategic step towards helping its customers improve brand value and recognition.

The integration facilitates marketing and sales communications delivered through Meera. Using Connect CRM’s APIs, Meera’s conversational AI looks up active leads; then it schedules service appointments, test drives, and demos using Connect CRM’s customer, agent, and vehicle information.

“The Meera-VinSolutions integration will augment products that are already assisting dealerships to boost marketing ROI and build a loyal customer base using white glove service,” said Tracy Fred, vice president of operations, CRM sales and service, Cox Automotive.

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Last modified on Wednesday, 09 September 2020 13:18