Credit Reporting Among Top Complaints

By Staff Writer July 21, 2020

Complaints about credit and credit consumer reporting were among the top issues in the Consumer Financial Protection Bureau’s recently updated Complain Bulletin based on searches that include “coronavirus” keywords.

The bulletin analyzed more than 8,000 complaints the CFPB received from January through May 2020 that mention coronavirus or related terms (“coronavirus keywords”). The bulletin shows that mortgage (19 percent), credit card (18 percent), and credit or consumer reporting (18 percent) complaints top the list. In 55 percent of credit or consumer reporting complaints, consumers identified incorrect information on their credit report as the issue. Consumers have submitted approximately 187,000 complaints to the Bureau in 2020.

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Last modified on Monday, 27 July 2020 12:06