Dodge, Kia, Genesis Top J.D. Power Awards

By Staff Writer June 26, 2020

Dodge and Kia tie as the highest-ranking brands in the J.D. Power 2020 Initial Quality Study for initial overall quality, with Genesis ranking highest among premium brands.

The study, redesigned this year, measures components that fail and features that are difficult to use, hard to understand or don’t work the way owners want.

The study, now in its 34th year, examines problems experienced by owners of new 2020 model-year vehicles during the first 90 days of ownership. Initial quality is determined by the number of problems experienced per 100 vehicles (PP100), with a lower score reflecting higher quality.

The Chevrolet Sonic
The Chevrolet Sonic had the best overall score

Dodge and Kia tie for highest in overall initial quality, each with a score of 136 PP100. Dodge is the first domestic brand in the study’s history to rank highest. This is the sixth consecutive year that Kia is the highest-ranked mass market brand. Chevrolet and Ram place third in a tie (each with 141 PP100). Genesis is the highest ranked premium brand for the fourth consecutive year in the study.

The Chevrolet Sonic, with just 103 PP100, has the best score of any model in this year’s study, as well as topping the Small Car segment.

Other top scores within segments include: Audi A4 (Small Premium Car); Kia Forte (Top Compact Car);  Hyundai Veloster (Top Compact Sporty Car); Genesis G70 (Compact Premium Car); Chevrolet Malibu (Midsize Car); Ford Mustang (Midsize Sporty Car); Cadillac CTS (Midsize Premium Car); Cadillac CT6 (Upper Midsize Premium Car); Nissan Maxima (Large Car);  and BMW 8 Series (Large Premium Car).

Rate this item
(1 Vote)
Last modified on Friday, 26 June 2020 14:18